Privacy Policy

Effective date: September 15, 2026

DryEye Rescue Clinic (” we,” “us,” or “our”) operates the website dryeyerescueclinic.com. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors of our website and to individuals who contact us or request appointments through it.

This website Privacy Policy is separate from our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA), which governs how we use and protect your protected health information (PHI) as a patient of our clinic. If you become a patient, our Notice of Privacy Practices will be provided to you at the clinic, is available upon request, and can be viewed online at our Notice of Privacy Practices page. Please do not submit detailed medical information through general website forms; use them only to request contact or an appointment.

Information you provide. When you fill out a contact or appointment request form, call us, or email us, we may collect your name, phone number, email address, and any message you choose to include (for example, a brief description of your symptoms or the reason for your visit).

Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages viewed, referring pages, and dates and times of access. This is collected through cookies and similar technologies, including analytics and advertising tools described below.

We use the information we collect to:

• Respond to your inquiries and schedule or confirm appointments;
• Communicate with you by phone, email, or text message when you have requested it;
• Operate, maintain, and improve our website;
• Measure and improve our marketing and advertising;
• Comply with legal obligations and protect our rights.

By providing your mobile phone number, you consent to receive SMS messages from DryEye Rescue Clinic related to appointment reminders, appointment confirmations, scheduling updates, office notifications, account notifications, and other practice-related communications. Marketing messages will only be sent if you have separately opted in to receive them. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services (such as customer service) is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties. For additional information about our SMS program, please review our Terms and Conditions.

We use third-party services such as Google Analytics to understand how visitors use our site, and advertising platforms such as Google Ads to measure the effectiveness of our campaigns. These services may set cookies or use similar technologies to collect information about your use of this site and other websites. You can control cookies through your browser settings, and you can learn about opting out of Google Analytics at tools.google.com/dlpage/gaoptout and about Google’s ad settings at adssettings.google.com.

We do not sell your personal information. We may share information with:

• Service providers that help us operate the website, scheduling, communications, and marketing, under obligations to protect your information;
• Legal authorities when required by law, subpoena, or to protect our rights, safety, or property;
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We retain website inquiry information for as long as needed for the purposes described above or as required by law.

You may request access to, correction of, or deletion of the personal information you submitted through this website by contacting us using the details below. If you receive marketing emails from us, you can unsubscribe using the link in the email. Depending on where you live, you may have additional privacy rights under applicable law; we will honor valid requests as required.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. If you believe a child has provided us information through the website, please contact us so we can delete it.

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

DryEye Rescue Clinic
21334 St Andrews Blvd, Boca Raton, FL 33433
Phone: 561.576.2654